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  • How long does it take to design a custom wood piece?
    It really depends on the item. Our calendars, tags and signs take approximately 5-7 days to produce, our hook signs and cutting boards take 1-2 weeks to produce. Production can vary depending on the time of year. Shipping time is dependent on recipients address and in addition to the production time.
  • Do I have to pay extra for customization?
    No, all prices shown include the personalization chosen when ordering. There is an additional upcharge if you want to use your own artwork.
  • Do I pay extra for shipping?
    There is no shipping fee on standard, domestic shipments for most items. A flat shipping rate of $15 applies to hook signs, reclaimed artwork and select serving and cutting boards.
  • Can I request a specific design to be used on one of your products?
    Yes, if you have a specific image or logo you would like designs, click here to send us an email or upload it on the individual product page. Once we receive your request you willl be contacted for additional details.
  • Are non-custom orders shown on your website in stock?
    Yes, all non-custom products are in stock and ship within 1-2 days of receiving your order.
  • Can I choose a different paint color or finish instead of the color that is shown with the product on the website?
    It depends on the product you are interested in. Feel free to send us an email and state your request and item and we will let you know. We make every effort possible to design the item of your dreams.
  • What is your return policy?
    Please view our policies to learn about our return procedures.

If you have a question not shown here, please send us an email.

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